ph375 is committed to protecting the personal data of every Filipino player who uses ph375.vip. This Privacy Policy explains what data we collect, how we use it, who we share it with, how long we keep it, and the rights you hold under the Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules and regulations.
These six principles guide every data decision made at ph375. They are grounded in the Philippine Data Privacy Act of 2012 and reflect ph375's genuine commitment to user privacy.
ph375 follows the principle of data minimisation. We collect only the personal information that is genuinely needed to operate your Account, comply with PAGCOR regulations, process GCash transactions, and provide Filipino customer support — nothing more.
This Privacy Policy is a genuine disclosure, not a compliance formality buried in fine print. ph375 is transparent about every category of data we collect, every purpose we process it for, and every third party we may share it with — including PAGCOR, payment processors like GCash, and anti-fraud service providers.
All data transmitted between your browser and ph375 is encrypted using 256-bit SSL/TLS. Stored personal data is encrypted at rest. Access to personal data within ph375 is restricted to staff who need it to perform their specific job functions, governed by strict internal access controls.
Under the Philippine Data Privacy Act of 2012, you have specific legal rights over your personal data held by ph375. These include the right to access, correct, erase, and port your data. ph375 honours these rights and provides a straightforward process for exercising them through our support team.
ph375 does not retain personal data indefinitely. Data is held only for as long as your Account is active, for the period required by PAGCOR regulatory retention obligations, or for the duration necessary to resolve any open disputes or legal proceedings — after which it is securely deleted or anonymised.
In the unlikely event of a personal data breach affecting ph375 users, ph375 will notify the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, and will inform affected users directly within a reasonable timeframe, as required by the Data Privacy Act and NPC Circular 16-03.
The Data Privacy Act of 2012 (Republic Act No. 10173) grants Filipino users a robust set of rights over their personal data. As a ph375 user, you may exercise any of the rights listed below at any time by contacting ph375 support. ph375 will respond to all rights requests within 15 calendar days. No fees are charged for exercising your data rights.
You have the right to be informed whether ph375 holds personal data about you, what categories of data are held, the purposes for processing, and to whom the data has been disclosed. This Privacy Policy is ph375's primary fulfilment of this right.
You have the right to obtain a copy of the personal data ph375 holds about you, including the sources from which it was collected and the recipients to whom it has been disclosed.
You have the right to correct any inaccurate, incomplete, outdated, or misleading personal data held by ph375. You may update your Account details directly via Account Settings for most data fields.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other legal basis for processing. This right is subject to ph375's legal obligations under PAGCOR regulations and anti-money laundering retention requirements.
You have the right to object to ph375's processing of your personal data for direct marketing purposes at any time. You may also object to processing based on ph375's legitimate interests, though such objections are subject to ph375's overriding legal and regulatory obligations.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that ph375 transmit this data to another data controller where technically feasible.
If you believe ph375 has not handled your personal data in compliance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Contact details for the NPC are published on the official NPC website.
1.1 ph375 (ph375.vip) is the data controller responsible for the personal data collected and processed through the ph375 Platform. As data controller, ph375 determines the purposes and means by which your personal data is processed and is responsible for ensuring that processing complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable National Privacy Commission (NPC) issuances.
1.2 ph375 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR's own data processing activities in connection with ph375 regulated operations are governed by PAGCOR's separate privacy framework. ph375 cooperates fully with all PAGCOR data requests made in furtherance of its regulatory mandate.
1.3 For all privacy-related enquiries, data rights requests, and complaints, you may contact ph375's Data Protection Officer (DPO) by emailing [email protected] (plain text — not a clickable link) with the subject line "Data Privacy Request." ph375 will acknowledge your request within 3 business days and respond substantively within 15 calendar days.
2.1 ph375 collects the following categories of personal data from registered users and visitors to ph375.vip:
| Category | Specific Data Elements | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number, ID document scans (front and back) | Account registration; prior to first withdrawal (KYC verification) |
| Contact Data | Philippine mobile number, email address | Account registration |
| Financial Data | GCash mobile number, PayMaya account reference, bank account details (BPI, BDO, Metrobank where used), deposit and withdrawal history, transaction amounts in PHP | Deposit and withdrawal transactions |
| Gaming Activity Data | Games played, wagers placed, wins and losses, session duration, betting patterns, bonus usage history, sports bets | Continuously during platform use |
| Technical Data | IP address, device type and model, browser type and version, operating system, screen resolution, time zone (Philippine Standard Time / UTC+8) | Each platform session |
| Usage Data | Pages visited on ph375.vip, click paths, search queries within the platform, feature usage frequency | Each platform session |
| Communications Data | Live chat transcripts, email correspondence with ph375 support, feedback submissions | When you contact ph375 support |
| Responsible Gaming Data | Self-set deposit and loss limits, session time preferences, cooling-off and self-exclusion records | When responsible gaming tools are configured by the user |
2.2 ph375 does not collect special categories of personal data (as defined under the Data Privacy Act) — including health data, religious beliefs, political opinions, or racial or ethnic origin — except where specifically required by PAGCOR responsible gaming regulations, in which case such processing will be disclosed to you at the time of collection and will be carried out with your explicit consent.
3.1 Directly from you: The majority of ph375's personal data is collected directly from you during account registration, the KYC verification process, financial transactions, gameplay, and communications with ph375 support. ph375 relies on you to provide accurate and complete information.
3.2 Automatically during platform use: ph375's technical infrastructure automatically collects Technical Data and Usage Data each time you access ph375.vip, including through cookies and similar tracking technologies as described in Section 6 below.
3.3 From third-party payment providers: When you deposit or withdraw via GCash, PayMaya, or Philippine bank accounts, ph375 receives transaction confirmation data from the relevant payment provider. ph375 does not receive your GCash PIN, PayMaya PIN, or full banking credentials — only the confirmation data necessary to credit or debit your ph375 Account.
3.4 From identity verification services: ph375 uses third-party identity verification services to validate government-issued Philippine identification documents submitted during KYC verification. These services may process biometric data in the course of document validation, subject to their own privacy policies, which ph375 requires to be compliant with Philippine data privacy law.
3.5 From fraud prevention and anti-money laundering services: ph375 may receive data about you from third-party fraud prevention and AML screening providers as part of its compliance with Philippine anti-money laundering obligations. This data may include sanctions screening results and adverse media information.
4.1 ph375 processes your personal data for the following purposes:
5.1 ph375 processes your personal data under the following legal bases as recognised by the Data Privacy Act of 2012:
6.1 ph375 uses cookies and similar tracking technologies (including local storage and session storage) on ph375.vip. Cookies are small text files stored on your device that allow ph375 to recognise you across sessions, maintain your login state, and improve platform performance.
6.2 ph375 uses the following categories of cookies:
6.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the ph375 Platform, including the ph375 login function. Disabling analytical or marketing cookies will not affect your ability to play games or make transactions on ph375.
7.1 ph375 may share your personal data with the following categories of recipients:
ph375 is required to disclose gaming activity data, player identity information, and financial transaction records to PAGCOR and other competent Philippine regulatory authorities upon request and as required by PAGCOR's licensing conditions. ph375 may also disclose data to the Anti-Money Laundering Council (AMLC) where required by Philippine AML law.
ph375 shares the minimum necessary transaction data with GCash, PayMaya, BPI, BDO, Metrobank, Visa/Mastercard, and USDT processors to facilitate your deposits and withdrawals. These entities process your payment data as independent data controllers under their own privacy frameworks.
ph375 shares identity document data with third-party KYC verification services to conduct the mandatory age (21+) and identity verification required by PAGCOR before first withdrawal. These providers are contractually bound to process data only for verification purposes and to comply with the Data Privacy Act.
ph375 shares anonymised session identifiers with game providers (such as Pragmatic Play, PG Soft, and Evolution Gaming) to facilitate game delivery and dispute resolution. Game providers do not receive your full identity or financial data.
ph375 uses third-party cloud infrastructure, cybersecurity, and analytics service providers to operate the Platform. These providers act as data processors under binding data processing agreements that prohibit them from using ph375 user data for their own purposes.
ph375 will disclose personal data to Philippine law enforcement agencies, courts, or other government bodies where required to do so by a valid legal order, warrant, subpoena, or equivalent legal process under Philippine law.
8.1 ph375's primary servers and data storage infrastructure are located in the Philippines or in jurisdictions that provide an equivalent level of data protection. Where ph375 engages third-party service providers whose servers are located outside the Philippines (for example, certain cloud infrastructure providers), ph375 ensures that appropriate safeguards are in place for any international transfer of personal data, including:
8.2 ph375 does not transfer your personal data to international third parties for marketing purposes. International transfers are limited to the operational and regulatory purposes described in Section 7.
9.1 ph375 retains your personal data for as long as your Account remains active and for the periods set out below:
| Data Category | Retention Period | Legal Basis for Retention |
|---|---|---|
| Account and identity data | Duration of account plus 5 years after closure | PAGCOR regulatory requirement; AML Act |
| Financial transaction records | 10 years from transaction date | Tax Code; Anti-Money Laundering Act |
| Gaming activity logs | 5 years from session date | PAGCOR regulatory requirement |
| KYC verification documents | 5 years after account closure | PAGCOR regulatory requirement; AML Act |
| Customer support communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Self-exclusion records | Permanent (never deleted) | PAGCOR responsible gaming mandate |
| Marketing consent records | Until consent is withdrawn plus 3 years | Legal obligation (consent management) |
| Technical / usage data (anonymised) | 24 months from collection | Legitimate interests (platform improvement) |
9.2 Upon expiry of the applicable retention period, ph375 will securely delete or irreversibly anonymise your personal data. Where anonymisation is applied, the resulting anonymised dataset is no longer personal data and may be retained indefinitely for statistical purposes.
10.1 Parents and guardians who believe a minor under their care has registered an Account on ph375 are urged to contact ph375 support immediately via live chat or email at [email protected] (plain text — not a clickable link). ph375 will act promptly to investigate and, if confirmed, to close the Account and return any deposited funds.
10.2 ph375 uses a combination of self-declared age at registration, document-based KYC verification, and ongoing monitoring to prevent underage access to the Platform. Additional parental controls are available at the device and network level through Philippine mobile carriers.
11.1 ph375 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:
11.2 While ph375 implements robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the security of your ph375 Account credentials and for enabling available security features such as two-factor authentication. Contact ph375 support immediately if you suspect any unauthorised access to your Account.
12.1 ph375 may send you promotional communications about bonuses, new games, special events, and ph375 platform updates where you have provided your consent to receive such communications at the time of Account registration or subsequently via your Account notification settings.
12.2 You may withdraw your consent to marketing communications at any time by updating your notification preferences in Account Settings, or by contacting ph375 support. Withdrawal of marketing consent will not affect your ability to receive essential Account communications (such as transaction confirmations, security alerts, and support responses).
12.3 ph375 does not share your contact details with third-party marketing organisations. All ph375 marketing communications are sent directly by ph375 or its authorised communication service providers acting as data processors.
13.1 ph375.vip does not contain links to external third-party websites. This Privacy Policy applies solely to data processed by ph375 in connection with ph375.vip. If ph375 were to include third-party links in future, this Policy would be updated accordingly, and such third-party sites would be governed by their own privacy policies, for which ph375 takes no responsibility.
14.1 ph375 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, ph375 business practices, or technological developments. The "Last Updated" date at the top of this Policy will always reflect the most recent revision.
14.2 Where amendments to this Privacy Policy are material — meaning they significantly affect your rights or how ph375 processes your personal data — ph375 will provide notice by posting a prominent notice on ph375.vip or by contacting you through your registered contact details at least 14 days before the changes take effect.
14.3 Your continued use of ph375 after the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not accept any amendment, you should close your Account and cease using ph375 services before the effective date.
15.1 For all privacy-related enquiries, data rights requests, complaints about ph375's data processing practices, or questions about this Privacy Policy, please contact ph375's Data Protection Officer:
15.2 ph375 will acknowledge all privacy requests within 3 Philippine business days and provide a substantive response within 15 calendar days, or within a shorter timeframe where required by the Data Privacy Act or NPC regulations.
15.3 If you are not satisfied with ph375's handling of your privacy request or complaint, you have the right to escalate to the National Privacy Commission (NPC) of the Philippines. The NPC is the competent supervisory authority for data protection matters in the Philippines, established under Republic Act No. 10173.
ph375 protects your data under the Philippine Data Privacy Act, keeps your GCash transactions encrypted, and gives you full control over your information. Register free and experience the Philippines' most trusted online casino platform.
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